Shipping Policy
Key info:
- Order cutoff: 5:00 PM (GMT+0:00) Greenwich Mean Time (United Kingdom)
- Order handling: 0-1 business days ( Monday to Friday)
- Order transit: 1-2 business days ( Monday to Friday)
- Free shipping on all orders within The United Kingdom
- Delivery Time: 1-3 business days ( Monday to Friday) before the order reaches you.
Cancellations
Something came up and you need to cancel? We can definitely do that! Just let us know at info@perfuza.com and make sure to do it before we dispatch the order (usually 0-1 days). If you are too late, no need to crack the shits - you can still return it, you'll just have to bear up the return shipping costs.
Wrong / damaged items
The package has arrived, but something's wrong? Usually that's an error on our side - that we pack the wrong size or a different color.
Please reach out to info@perfuza.com within 30 days of getting the package. Attach photos, your order number and let us know what's wrong - we'll haul ass to fix it.
Delayed Orders:
Okay, so it should take at most 3 days until your order arrives (let's do the math just in case, max 1 for handling and 2 for transit). If there's a delay (and you're not out in the bush), please wait for 3 extra days and then reach out to us - we'll see what's happening.
Contact:
Store Name: Perfuza
Business legal Name: Abbey Marvel LTD
Business Address: 32 Junction Road ASHFORD TW15 1NQ United Kingdom
Phone number: +447451290027
E-mail: info@perfuza.com
Monday - Friday: 08:00 am - 5:00 pm
(GMT+0:00) Greenwich Mean Time (United Kingdom)
We will reply to your messages within 24 hours on business days.